ONE CALL TRAVEL CLUB

TERMS OF SERVICE

Effective Date: June 25, 2025

Last Updated: June 25, 2025

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING OUR SERVICES. BY ACCESSING OUR WEBSITE, CALLING OUR BOOKING LINE, OR ENROLLING AS A MEMBER, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICES.

THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 18 THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.

1. ACCEPTANCE OF TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Member," "User," or "you") and One Call Travel Club, operated by Global Pioneer Tours LLC ("One Call," "we," "us," or "our"), a company organized under the laws of the State of Utah, with a principal place of business at 180 S 100 W, Suite 1141, Pleasant Grove, UT 84062.

By (i) accessing or using our website at https://onecalltravelclub.com, (ii) calling our booking line, (iii) enrolling as a member, or (iv) otherwise using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are using our services on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

2. DESCRIPTION OF SERVICES

One Call Travel Club is a membership-based travel booking service. Our travel agents book flights and related travel arrangements on behalf of Members at competitive prices, at no additional booking fee to the Member. Membership is free and is automatically granted upon completion of your first booking with us.

Our services include, but are not limited to:

•       Phone-based flight booking assistance through our toll-free number 1-888-515-0440

•       Access to negotiated fares and promotional travel offers

•       Member communications via phone, email, and SMS/text message

•       Account management and booking history

One Call Travel Club acts as an intermediary between Members and travel suppliers (airlines, ticketing platforms, etc.). We are not the airline or travel supplier, and our role is limited to facilitating your booking. The ultimate contract for travel is between you and the applicable airline or travel supplier.

3. ELIGIBILITY AND MEMBERSHIP

To use our services, you must be at least 18 years of age and legally capable of entering into binding contracts under applicable law. By using our services, you represent and warrant that you meet these requirements.

Membership in One Call Travel Club is free. Membership is established automatically upon your first completed booking through our service. As a Member, you may receive communications regarding special travel offers, pricing updates, and service announcements, subject to your communication preferences.

We reserve the right to refuse service, terminate memberships, or cancel bookings at our sole discretion, including in cases where we believe a Member has violated these Terms, engaged in fraudulent activity, or abused our services.

4. BOOKING TERMS AND CONDITIONS

4.1 Booking Process

All bookings are made by calling our travel agents at 1-888-515-0440. Our agents will present available options based on your requested travel parameters. You are responsible for reviewing all booking details — including dates, times, passenger names, airline, and fare class — before confirming your booking.

4.2 Accurate Information

You are solely responsible for providing accurate passenger information, including full legal names as they appear on government-issued identification, contact information, and any other details required to complete your booking. One Call Travel Club is not liable for booking errors, denied boarding, or losses arising from inaccurate information you provide.

4.3 Payment

Payment for travel bookings is due at the time of booking and is processed through secure third-party payment processors. By providing payment information, you authorize us to charge the full booking amount. All prices quoted are subject to availability and may change until payment is confirmed and a booking reference is issued.

4.4 Airline Tickets and Confirmation

Upon successful booking and payment, you will receive a booking confirmation and airline confirmation number. Your ticket is issued subject to the terms and conditions of the applicable airline. One Call Travel Club is not responsible for airline cancellations, delays, schedule changes, or any events within the airline's control.

4.5 Cancellations and Refunds

Cancellation and refund policies are determined by the airline and the fare class of your ticket. Many promotional fares are non-refundable and non-changeable. One Call Travel Club will assist you in understanding your options and communicating cancellation requests to airlines, but we cannot guarantee refunds or waivers beyond what the airline provides. Any applicable service fees charged by One Call Travel Club are non-refundable.

4.6 Changes and Modifications

Any changes to an existing booking are subject to airline policies and applicable change fees. Please contact us at 1-888-515-0440 as soon as possible if you need to modify a reservation. We will make commercially reasonable efforts to accommodate your request, but cannot guarantee availability or waiver of fees.

5. FEES AND PRICING

One Call Travel Club does not charge Members a booking fee for its core flight search and booking service. You will pay the price of the airline ticket(s) plus any applicable taxes, surcharges, or fees imposed by the airline or government. In some cases, we may charge a service fee for certain value-added services; any such fees will be disclosed to you before you authorize payment.

All prices are quoted in U.S. dollars unless otherwise stated. We are not responsible for currency conversion costs or foreign transaction fees that may be assessed by your financial institution.

6. SMS COMMUNICATIONS — TERMS OF USE

By providing your mobile phone number and opting in to SMS communications, you agree to receive recurring automated text messages from One Call Travel Club. These messages may include booking confirmations, travel updates, promotional offers, and membership communications.

You understand and agree to the following:

•       Consent to receive SMS messages is not a condition of purchasing any product or service

•       Message and data rates may apply depending on your mobile carrier

•       To opt out at any time, reply STOP to any message; you will receive one final confirmation text

•       For help, reply HELP or contact us at [email protected]

•       We are not responsible for delayed or undelivered messages due to carrier issues

•       You represent that you are the account holder or have permission from the account holder for the mobile number provided

Our SMS program complies with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and A2P 10DLC carrier requirements. For full details, see our Privacy Policy.

7. ACCEPTABLE USE

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree NOT to:

•       Provide false, inaccurate, or misleading information in connection with any booking

•       Use our services for any fraudulent or unlawful purpose

•       Attempt to gain unauthorized access to our systems or data

•       Interfere with or disrupt the operation of our website or services

•       Resell, sublicense, or commercially exploit our services without our express written consent

•       Engage in any conduct that could damage, disable, or impair our website or servers

•       Use automated means (bots, scrapers, etc.) to access or interact with our website or services

•       Harass, threaten, or abuse our agents, staff, or other users

8. INTELLECTUAL PROPERTY

All content on our website and in our communications — including text, graphics, logos, button icons, images, audio clips, and software — is the property of One Call Travel Club or its content suppliers and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our website without our prior written permission.

9. THIRD-PARTY SERVICES AND LINKS

Our website and services may contain links to third-party websites, including airline websites, payment processors, and advertising platforms (such as Google and Meta). These links are provided for your convenience only. One Call Travel Club does not control, endorse, or assume any responsibility for the content, privacy practices, or terms of third-party sites. Your interactions with third-party sites are governed by their own terms and privacy policies.

Your travel booking is ultimately fulfilled by the airline or other travel supplier. One Call Travel Club acts solely as a booking intermediary. The airline's or travel supplier's own terms and conditions, including their carriage contracts, will govern your travel.

10. DISCLAIMERS

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

•       Our services will be uninterrupted, error-free, or free of viruses or other harmful components

•       Fare prices or availability will remain unchanged after a quote is provided

•       All information on our website is accurate, complete, or current

•       Any particular flight, fare, or travel arrangement will be available at the time of booking

Travel involves inherent risks including but not limited to weather, political events, health emergencies, and airline operational issues. One Call Travel Club is not responsible for events outside our control that affect your travel.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ONE CALL TRAVEL CLUB, GLOBAL PIONEER TOURS LLC, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES EXCEED THE GREATER OF: (I) THE TOTAL AMOUNT PAID BY YOU TO ONE CALL TRAVEL CLUB IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (II) ONE HUNDRED DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability will be limited to the extent permitted by law.

12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless One Call Travel Club, Global Pioneer Tours LLC, and their respective officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

•       Your use of our services or website

•       Your violation of these Terms

•       Your provision of inaccurate or false booking information

•       Your violation of any applicable law or regulation

•       Your infringement of any third-party rights

13. PRIVACY

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and protect your personal information, including our practices with respect to SMS communications and digital advertising. Please review our Privacy Policy at https://onecalltravelclub.com/privacy-policy.

14. ELECTRONIC COMMUNICATIONS

By using our services or providing your contact information, you consent to receive electronic communications from us, including emails, SMS messages, and other digital communications. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

15. MODIFICATIONS TO SERVICES AND TERMS

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice or liability. We also reserve the right to update these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this document. Your continued use of our services after any modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

16. TERMINATION

We may suspend or terminate your membership and access to our services at any time, with or without cause and with or without notice, including for violation of these Terms. Upon termination, your right to use our services ceases immediately. Sections 8, 10, 11, 12, 18, and 19 survive any termination of these Terms.

You may cancel your membership at any time by contacting us at [email protected] or 1-888-515-0440. Cancellation of membership does not entitle you to refunds for completed bookings.

17. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Subject to the arbitration clause in Section 18, you agree to submit to the personal jurisdiction of the state and federal courts located in Utah County, Utah for any disputes not subject to arbitration.

18. BINDING ARBITRATION AND CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

18.1 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of our services, or the breach, termination, enforcement, interpretation, or validity thereof ("Dispute") shall be resolved exclusively through final and binding arbitration, rather than in court, except as provided in Section 18.3.

Arbitration shall be conducted by JAMS under its applicable rules and procedures, or by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as selected by the party initiating arbitration. The arbitration shall be conducted in Utah County, Utah, or, at your election, via telephone or videoconference. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

18.2 Class Action Waiver

YOU AND ONE CALL TRAVEL CLUB EACH AGREE THAT CLAIMS MAY ONLY BE BROUGHT IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

18.3 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights or to prevent irreparable harm. Either party may also bring claims in small claims court if the claim qualifies.

18.4 Opt-Out

You may opt out of this arbitration agreement by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the courts specified in Section 17.

19. MISCELLANEOUS

19.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and One Call Travel Club with respect to your use of our services and supersede all prior agreements and understandings.

19.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

19.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of One Call Travel Club.

19.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. These Terms will be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

19.5 Force Majeure

One Call Travel Club shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, labor disputes, governmental actions, airline operational disruptions, or internet outages.

19.6 Headings

Section headings are for convenience only and shall have no legal or contractual effect.

20. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

One Call Travel Club

Operated by Global Pioneer Tours LLC dba One Call Travel

180 S 100 W, Suite 1141

Pleasant Grove, UT 84062

Phone: 1-888-515-0440

Email: [email protected]

Website: https://onecalltravelclub.com