ONE CALL TRAVEL CLUB

PRIVACY POLICY

Effective Date: June 25, 2025

Last Updated: June 25, 2025

One Call Travel Club ("One Call," "we," "us," or "our"), operated by LEGENDS Research LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://onecalltravelclub.com, call our travel booking agents, receive SMS/text messages from us, or interact with our digital advertising. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our services.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

When you call us, register as a member, or otherwise interact with us, we may collect:

•       Full name

•       Phone number (mobile and/or landline)

•       Email address

•       Mailing or billing address

•       Payment information (processed securely through third-party payment processors)

•       Travel preferences, destinations, and booking history

•       Any other information you voluntarily provide during calls or correspondence

1.2 Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

•       IP address and approximate geographic location

•       Browser type and version

•       Device identifiers and operating system

•       Pages viewed, time spent on pages, and referring URLs

•       Cookies, pixel tags, and similar tracking technologies (see Section 6 for details)

•       Click-stream data and interaction data

1.3 Information from Third Parties

We may receive information about you from third parties, including:

•       Google (via Google Ads, Google Analytics, and related products)

•       Meta Platforms, Inc. (via Facebook Ads, Instagram Ads, and the Meta Pixel)

•       Data enrichment providers and lead generation partners

•       Public records and marketing data providers

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

•       To provide, operate, and improve our travel booking services

•       To create and manage your membership account

•       To process transactions and communicate regarding bookings and reservations

•       To send transactional and service-related communications via phone, email, or SMS

•       To send promotional and marketing communications (where you have provided consent)

•       To deliver targeted advertising via Google Ads, Meta Ads, and other digital advertising platforms

•       To measure and analyze the effectiveness of our advertising campaigns

•       To comply with applicable legal obligations

•       To detect, prevent, and address fraud, security issues, or technical problems

•       To respond to your inquiries and provide customer support

3. SMS / TEXT MESSAGE COMMUNICATIONS

3.1 Consent to Receive SMS Messages

By providing your mobile phone number and affirmatively opting in — whether through a web form, verbal agreement, or other opt-in mechanism — you consent to receive recurring automated or manually dialed SMS and/or MMS text messages from One Call Travel Club. These messages may include:

•       Booking confirmations and updates

•       Travel reminders and itinerary alerts

•       Promotional offers, special deals, and marketing messages

•       Account and membership notifications

Your consent to receive marketing SMS messages is NOT a condition of purchasing any goods or services from us.

3.2 Message Frequency

Message frequency may vary based on your activity and preferences. You may receive up to [X] messages per month for marketing purposes. Transactional messages may be sent as needed in connection with your bookings.

3.3 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. One Call Travel Club is not responsible for any charges assessed by your mobile carrier.

3.4 How to Opt Out

You may opt out of marketing SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message. To opt back in, you may reply START. You may also contact us directly at the contact information provided in Section 10 to be removed from our SMS list. Please note that opting out of marketing messages does not affect receipt of transactional messages related to active bookings.

3.5 Help

For help, reply HELP to any SMS message or contact us at [email protected] or 1-888-515-0440.

3.6 A2P 10DLC and Carrier Compliance

Our SMS messaging program is registered with wireless carriers in compliance with A2P (Application-to-Person) 10DLC requirements. We do not engage in sending unsolicited commercial messages. We comply with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act as applied to electronic messaging, and all applicable carrier guidelines and CTIA Messaging Principles and Best Practices. We maintain records of consumer opt-ins and honor opt-out requests promptly.

3.7 No Third-Party Sharing of SMS Consent

Mobile opt-in data and consent, including phone numbers, will not be sold, rented, leased, or shared with third parties for their own marketing purposes. SMS consent data is used solely to administer our messaging program.

4. DIGITAL ADVERTISING & TRACKING TECHNOLOGIES

4.1 Google Advertising Services

We use Google Ads (including Search, Display, YouTube, and Performance Max campaigns) and Google Analytics to advertise our services and analyze website traffic. Through these services, Google may:

•       Collect information about your visits to our website and other websites using cookies and similar technologies

•       Use this data to display ads to you on Google Search, YouTube, the Google Display Network, and partner sites

•       Create audience segments based on demographics, interests, and browsing behavior

•       Enable remarketing so we can show ads to visitors who have previously interacted with our site

•       Use conversion tracking to measure when users take actions after seeing our ads

Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet. You can opt out of personalized advertising by visiting Google's Ads Settings at https://adssettings.google.com or by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout. For more information on how Google uses data collected via our site, visit https://policies.google.com/technologies/partner-sites.

4.2 Meta (Facebook & Instagram) Advertising

We use the Meta Pixel and Meta Conversions API to track user interactions on our website and to run targeted advertising campaigns on Facebook and Instagram. Through these tools, Meta may:

•       Track actions you take on our website (such as page views, form submissions, and phone call initiations)

•       Enable us to build Custom Audiences and Lookalike Audiences for targeted advertising

•       Retarget users who have visited our site or interacted with our content

•       Measure ad performance and optimize campaigns for conversions

•       Match data to Facebook/Instagram user profiles using hashed identifiers

Meta's data collection and use is governed by Meta's Data Policy, available at https://www.facebook.com/privacy/policy/. You can opt out of interest-based advertising from Meta by visiting https://www.facebook.com/help/568137493302217 or adjusting your ad preferences in your Facebook or Instagram account settings. You may also opt out via the Digital Advertising Alliance at https://optout.aboutads.info.

4.3 Cookies and Similar Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies for the following purposes:

•       Essential cookies: Required for core website functionality

•       Analytics cookies: To understand how visitors interact with our site (e.g., Google Analytics)

•       Advertising cookies: To measure ad effectiveness and deliver targeted advertising (e.g., Google Ads, Meta Pixel)

•       Preference cookies: To remember your settings and preferences

You can control cookies through your browser settings or by using opt-out tools provided by advertising networks. Please note that disabling cookies may affect the functionality of our website. We do not currently respond to browser "Do Not Track" signals, though you may use the opt-out mechanisms described in this Section.

4.4 Industry Opt-Out Mechanisms

You may opt out of interest-based advertising from participating companies through the following industry tools:

•       Digital Advertising Alliance (DAA): https://optout.aboutads.info

•       Network Advertising Initiative (NAI): https://optout.networkadvertising.org

•       European Interactive Digital Advertising Alliance (EDAA): https://www.youronlinechoices.eu (for EU residents)

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with the following categories of third parties:

•       Service providers: Companies that assist us with website hosting, payment processing, customer support, email and SMS delivery, analytics, and advertising

•       Advertising partners: Google and Meta, as described in Section 4, for digital advertising purposes

•       Travel suppliers: Airlines, booking platforms, and related travel service providers necessary to fulfill your bookings

•       Legal and compliance: When required by law, subpoena, court order, or governmental authority, or to protect the rights, property, or safety of One Call, our users, or others

•       Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred subject to the same privacy protections described here

All third-party service providers are contractually required to handle your information in a manner consistent with this Privacy Policy and applicable law.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to maintain your membership, to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it. SMS opt-in records and consent documentation are retained for a minimum of four (4) years in accordance with TCPA recordkeeping best practices.

7. DATA SECURITY

We implement commercially reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of data in transit (TLS/SSL), access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. You provide your information at your own risk, and we cannot guarantee absolute security.

8. YOUR PRIVACY RIGHTS

8.1 General Rights

Depending on your jurisdiction, you may have the right to:

•       Access the personal information we hold about you

•       Correct inaccurate or incomplete information

•       Request deletion of your personal information (subject to certain exceptions)

•       Object to or restrict certain processing of your data

•       Data portability (receive your data in a structured, machine-readable format)

•       Withdraw consent at any time where processing is based on consent

8.2 California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information as defined under the CCPA. To exercise your California privacy rights, contact us using the information in Section 10. We will not discriminate against you for exercising your rights.

8.3 Other U.S. State Privacy Laws

If you are a resident of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), or other states with applicable privacy legislation, you may have similar rights. Please contact us to submit a verifiable privacy request.

8.4 How to Submit a Request

To exercise any of your privacy rights, please contact us at [email protected] or 1-888-515-0440. We will respond to verifiable requests within the timeframe required by applicable law (typically 30–45 days).

9. CHILDREN'S PRIVACY

Our services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information promptly. If you believe we may have collected such information, please contact us immediately at the information provided in Section 10.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you via email or a prominent notice on our website. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

One Call Travel Club

Operated by LEGENDS Research LLC

180 S 100 W, Suite 1141

Pleasant Grove, UT 84062

Phone: 1-888-515-0440

Email: [email protected]

Website: https://onecalltravelclub.com

For SMS/text message support or opt-out requests, reply STOP to any message or email us at the address above.

For privacy-specific requests, please include "Privacy Request" in the subject line of your email.